Problem symptoms: A 32 bit screensaver is installed without problems on Vista 64 bit, but does not appear in the list of installed screensavers, in the display properties. Also, when clicking the screensaver icon on the start menu, windows says "the shortcut has been changed or moved" and asks if you would like the shortcut removed. Background information: On 64 bit windows, screensavers of 32 bit are installed in the folder c:\windows\SysWOW64 The screensaver folder on a 32 bit windows would be: c:\windows\system32 Screensavers have the extension ".scr". For example the starmessage screensaver has the name of starmsg.scr Troubleshooting help: Even if you are using a 32 bit screensaver you can try the following tricks to make it work: Copy the screensaver "starmsg.scr" from c:\windows\SysWOW64 to c:\windows\system32 See if this makes the screensaver appear in the screensavers list. If yes, press preview to see if it operates normally. See if the start menu icons are now working ok (not being reported as broken shortcuts). Otherwise, right click on starmsg.scr in the folder c:\windows\SysWOW64 and select install. See if this makes it appear in the screensavers list. If yes, press preview to see if it operates normally. See if the start menu icons are now working ok (not being reported as broken shortcuts). Update: The screensaver setup versions 4.14 and later are compatible with the new 64 bit windows (Vista 64 bit, 64 bit Windows 7). Comments Your comment will be posted after it is approved. Leave a Reply |
Support, Questions and Answers
In this section you will find questions and answers about the StarMessage screensaver. Screensaver support by categoryAll Top QuestionsCount down timer.
Change the default message that is written in the stars. How to send a screenshot of a technical problem. Requesting support by email. How to verify if the screensaver is registered. Enabling famous quotes. Hiding the bottomline and the full moon notifications. How can I display just the clear sky without messages written in the stars or the love and peace sign How accurate is the moon phase? How to fix the error: "CreateFile failed; code 5" |

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